Contact Krip
We’d love to hear from you — about an order, a size question, a return, or working with us.
Before you write
- Order questions: open Your Orders and keep your order ID handy (it looks like KRP-261020-ABC123).
- Returns and refunds: see the Refund Policy and the return rule on each product page.
- Sizes: every clothing and footwear page has a size chart and a Size Finder.
Suppliers
Want to sell through Krip? See Sell with Krip.
Ways to reach us
Email, phone and WhatsApp support details will be published here before launch. This prototype doesn’t have a staffed support channel yet.
Grievance officer
The grievance officer’s name and contact details (required under the Consumer Protection (E-Commerce) Rules, 2020) will be published here before launch.